Shipping policy
At EvolutionAuto, we are committed to ensuring a smooth and reliable shipping experience for all our valued customers. Below, we've outlined important details about our shipping process:
Order Processing:
Once you place an order with us, our team will promptly process and prepare your items for shipment. Order processing typically takes a maximum 48 hours, excluding weekends and holidays. During peak seasons, processing times may be slightly extended, but we always strive to ship your orders as quickly as possible.
Shipping Methods:
We work with reputable shipping partners to ensure safe and timely deliveries. Your shipping options will be presented during the checkout process. Depending on your location, we offer various shipping methods, including standard shipping and expedited shipping.
Shipping Times:
Shipping times may vary depending on your location and the chosen shipping method. Standard shipping within Australia typically takes 3 to 7 business days. For express shipping, you can expect delivery within 1 to 3 business days. Please note that these estimated times do not account for potential delays caused by unforeseen circumstances, such as extreme weather conditions or carrier disruptions.
Tracking Your Order:
Once your order is shipped, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor the status and location of your package. Tracking information allows you to stay informed about the progress of your shipment until it reaches your doorstep.
Shipping Costs:
Enjoy free shipping within Australia on most orders over $50. For oversized items with a length of one side exceeding 1 meter, shipping costs are calculated based on the weight and dimensions of the items in your order, as well as your chosen shipping method and destination. During the checkout process, the shipping cost will be clearly displayed, so you can review and confirm it before completing your purchase.
International Shipping:
We offer international shipping to select countries. If you are located outside of [Country/Region], kindly check the availability of shipping to your country during the checkout process. Please be aware that international shipping may involve customs duties, taxes, or other fees, which are the responsibility of the recipient.
Order Tracking and Support:
The tracking number will be sent to you immediately once your order is dispatched. If you have any questions or concerns about your order, shipping status, or tracking information, our customer support team is here to assist you. Please don't hesitate to contact us via evolutionauto.au@gmail.com for any assistance you may need.
We strive to ensure your complete satisfaction with our products and services, including shipping. If you have any special shipping requests or specific delivery instructions, please let us know, and we'll do our best to accommodate them.
Thank you for choosing EvolutionAuto for your car accessory and fitment part needs. We appreciate your business and look forward to serving you!